Ourbondage: BDSM Equipment, Bondage Gear,Adult Toys and Fetish Store
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Return Policy


Return Policy 


Can I return and exchange items?

If you have any problems with your order please contact us, who will give you reasonable suggestions.
 
Can I return for refund?
 
Cause the dresses on our website you ordered are all tailored according to your measurement. We can not arrange return and refund to the customers, unless obvious quality problem with the dress you order you can return the dress for refund. If you have such problems, please feel free to Contact Us
 
What does the refund item include?
 
Several conditions must be met before we will refund an item. We also offer partial refunds if conditions for a full refund is not met. Also note that some of our items are non-refundable. 
 
If the returning package doesn't include all the accessories and parts it was shipped with, the cost of the accessories and parts will be deducted from the total product price and can only warrant a partial refund.
 
When the package finally returns to our office, we will examine the item and offer a complete refund if the above required conditions is met. If there are missing or parts and accessories, we can offer a partial refund depending on the item condition.
 
All packages that warrant a complete and partial refund will not have its original shipping fee (from us to you) refunded!
 
We will not be responsible for the returning shipping fee (from you to us).
 
In a word, refund items do not include shipping fee.